What Information We Collect

We collect two types of information about you:

Technical information

When you visit our website, we automatically collect certain technical information from your device, including your browser type, operating system, IP address, and the webpage you visited before ours. We use common internet technologies like cookies to collect this information. Cookies are small data files stored on your hard drive or in your device memory.

Information you provide

We collect any information you voluntarily provide to us, like your name, email address, and phone number when you sign up for an account or contact us via email or our contact form. We use this information to respond to your messages, provide services you request, and customize your experience on our site.

We do not collect any health information. As a hormone clinic, we take medical privacy very seriously. We do not collect, store, or share any health information or medical history from our website visitors or customers. Our website is for educational and informational purposes only.

How We Use Information

We use the information we collect in the following ways:

• To provide, operate, and improve our website and services. This includes using technical information to administer our website and ensure it is working properly.


• To respond to your questions and requests, and provide customer service.


• To analyze how our website and services are being accessed and used. This helps us improve your experience and our services.


• To send you informational and promotional content if you sign up for our newsletter or email list. You can unsubscribe at any time.


• To prevent fraud, spam, abuse, and other harmful activity.


• To comply with legal obligations.

How We Share Information

We do not sell or rent your personal information to third parties. The main ways we may share your information include:

• Service providers. We work with third-party service providers who help us operate, provide, maintain, and improve our website and services. These service providers may have temporary access to your data to perform these tasks on our behalf.


• Legal compliance. We may share your information if required to comply with legal obligations or court orders.


• Business transfers. If we are involved in a merger, reorganization, bankruptcy, or other sale of some or all of our assets, your information may be shared as part of that transaction.

User Rights & Choices

As a user, you have certain rights and choices regarding how your information is collected and used:

• You can opt out of non-essential communications from us, like promotional emails, at any time by using the unsubscribe link in emails or changing your preferences in your account.


• You can access, modify, or delete your personal data by contacting us.


• You can object to processing of your personal data, ask us to restrict processing, or request data portability where applicable.


• If we collected your consent to use your personal data, you can withdraw that consent at any time.


• You can file a complaint with your local data protection authority if you feel we have not complied with applicable data protection laws.

Data Retention

We retain your personal information for as long as needed to provide our services, fulfill the purposes in this policy, comply with legal obligations, or resolve disputes. We will delete your information when it is no longer required, subject to any legal obligations to keep certain data. Technical logs and analytics data may be kept indefinitely.

third party sites

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those sites. We recommend you read the privacy policies of any third party sites you visit.

Privacy Policy Updates

We may occasionally update this privacy policy to comply with legal requirements or address changes in our business practices. We encourage you to periodically review this page for the latest information on our privacy practices.